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Why is KYC required for Stripe and PayPal payments?

RollerAds is required to comply with anti-money laundering laws and regulations. Your documents ensure that the source and destination of your funds are in your name.

This verification process is standard practice for payment providers like Stripe and PayPal to confirm the identity of the account holder and prevent fraud.

Required documents

For Stripe verification:

  • Government-issued ID (passport, driver's license, or national ID card)

  • Photo of your payment card (showing only the last 4 digits and your name)

  • Signed authorization letter (must include handwritten signature, last 4 digits of the card , date of the payment, cardholder name, and physical card placement photo)

You can upload Stripe documents in Finances or send them to [email protected] after the payment was made

After clicking 'Confirm method', send all three documents via the form:

Important! If the documents aren’t submitted within the 3 days after a top-up, your transaction will be cancelled automatically. Processing time depends on your bank.

For PayPal verification:

  • Government-issued ID (passport, driver's license, or national ID card)

  • Screenshot of your card linked to PayPal (showing last 4 digits)

  • PayPal account screenshot showing your name and linked card

PayPal documents should be sent to [email protected].

Before approval:

After approval:

Important! PayPal cannot be used for your first deposit. Complete one successful deposit with another method first.

Contact our support team via the in-platform chat or email ([email protected]), if you need assistance!

Verification process for both systems

  1. Submit all required documents

  2. Our team typically processes them within 1 business day

  3. Monitor your email for status updates or requests for additional information

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