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How does campaign moderation work?

After submission, your campaign status changes to 'Moderation'. It first undergoes an automatic check before our team manually reviews it. This review may take up to 4 hours during our Moderation team’s business hours from 9:00 AM to 1:00 AM (9:00–1:00) UTC+4 / 5 AM to 9 PM (5:00–21:00) UTC). There is no need to contact support unless the moderation time exceeds these time frames.

What our team checks

  1. Image and text content of the creatives

  2. Landing page destination and safety

  3. Adherence to advertising guidelines (Quality Guidelines)

  4. Working links and proper page loading

Possible status outcomes

  • Active — Approved and will start receiving traffic in 10 to 15 minutes

  • Declined — Check your dashboard and contact our support team via the in-platform chat or email ([email protected]) for details

  • Malicious — Flagged for security risks (e.g., malware, phishing). Contact support for a recheck if you believe this is a mistake, but please use this option sparingly

💡 Pro tip: To avoid flags and delays, always pre-check your links with services like VirusTotal or Google Safe Browsing before submission and make sure your URL opens smoothly with no errors or VPN/Proxy restrictions.

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